Terms and Conditions

1.        About C-MASTERS
Our full name is C-MASTERS. Our registered office is C-MASTERS, Veerhaven 3, 4485 PL, Kats, The Netherlands. Our company registration number is 20110410. Our email address is seiriuqne.[antispam].@c-masters.nl  Our VAT number is NL811917150B01. C-MASTERS is a trading name for Celstar BV.
2.        Booking process
On receipt of your enquiry or booking, we will contact you to discuss your specific requirements and previous experience and qualifications. We will then send you a confirmation letter or email, clearly setting out the details of the course or activity, the dates, and the cost. Countersigning and returning the confirmation to us with acceptance of the terms and conditions, constitutes a definite booking. We will confirm the booking via email or in writing within 5 days.
3.       Payment

Each booking must be accompanied by a deposit of 25% of the total activity cost. Payment of the balance must be made 28 days prior to the start of the course, or immediately if you are booking less than 28 days in advance. Bookings are only considered firm on receipt of the deposit. If within 28 days prior to the course the balance of the fee has not been received, on the 28th day a reminder letter or email will be sent to you. If 9 days from the date of the course the balance has still not been received C-MASTERS reserves the right to sell your space on the booked course. If C-MASTERS is successful in selling your space on the course and mitigating its costs you will only forfeit the deposit. If C-MASTERS fails to sell the space, you will be liable for the full fee. Payment should be made by bank transfer.

4.        Cancellation by client

You may cancel your booking at any time. If you do this more than 28 days before the activity, your deposit will be forfeited. If you cancel the course within twenty eight days of commencement of the course every possible attempt will be made to mitigate your costs, to let the space elsewhere. If successful you will only forfeit the deposit. If unsuccessful you will be expected to pay the full fee. Insurance is strongly recommended.

5.        Delay or non-arrival

If you are likely to be delayed beyond the start of your course, or you cannot attend your course through illness or commitments elsewhere, you are requested to contact C-MASTERS as soon as possible. If you fail to arrive, for any reason whatsoever including illness and have not notified C-MASTERS in advance of the course, you will automatically forfeit the total monies paid and no liability by doing so shall attach C-MASTERS whatsoever.

6.         Cancellation by C-MASTERS

 If C-MASTERS cancels the event for any reason, and we are unable to accommodate you on another date, our liability will be limited to the return of any monies already paid.

7.        Alterations

Should you wish to alter the date or type of activity/course of your original booking we will make every effort to reschedule. You will be liable for any activity specific costs which we are not able to recover, for example but not limited to, food, boat or material hire, accommodation.

8.        Insurance

C-MASTERS carries full public liability insurance for the activities in which we engage. However, we advise that you take out adequate personal insurance.

9.        Force Majeure

C-MASTERS reserves the right to cancel/curtail your booked activity due to circumstances amounting to Force Majeure – these include, but are not limited to, war, riots, government action, terrorism, fire, weather conditions, strike action and all similar events outside C-MASTERS’s control. Where such circumstances occur C-MASTERS will not be liable to pay you refunds or compensation.

10.      COURSE DURATION

Practical multiple day courses typically start at approximately 1800 on the first evening until 1600 hours on the last day or otherwise stated on your booking confirmation. Shorebased theory courses start at approximately 0900 on the first day until 1700 on the last day. Note that these are only a guide and any variation may be made prior to the course commencing.

11.      LATE RETURN OF VESSEL

In case of a late return of the vessel for whatever reason beyond the date of the course you can stay on board at C-MASTERS victualling expense or return home if you wish at your own expense. No liability shall extend beyond this.

 

 

12.      Minimum age

The minimum age for attending courses is 18 years. Persons under 18 years are accepted when accompanied on board by parent or guardian. For persons under 18 these Terms and Conditions must be accepted by the parent or guardian.

13.      SKIPPER’S/PRINCIPAL’S DECISIONS

The Principal’s decision is final at all times, on the property and the vessels of C-MASTERS, until the Skipper takes over. From the moment the Skipper steps on board the vessel in accordance with marine practice, the Skipper’s decisions are final always. All crew will accept all orders and decisions given to them by the Skipper at all times whilst on board the C-MASTERS vessel or ashore, for the duration of the course until the course is complete and the Skipper is no longer on board the vessel. If for any reason whatsoever you do not accept an order from the Skipper or his designated substitute, whether you considers it to be reasonable or not, you shall be considered to be in breach of his Articles of sailing. The Skipper shall take any action or decision he considers fit for the wellbeing of the vessel and crew. If you are placed ashore at the nearest port no liability whatsoever shall attach itself to C-MASTERS and neither shall you have redress for any expenses or unused portion of the fee. Neither any redress against the Skipper or C-MASTERS as a result of actions taken by the Skipper. Every attempt will be made to give you maximum sea time. However, if in the Skipper’s opinion weather conditions, safety or any other consideration renders it imprudent, the Skipper’s decision is final.

14.      VESSEL CHANGE

If C-MASTERS changes vessels, due to any vessel becoming unsuitable, for any reason whatsoever, or a vessel is delayed, this in no way affects the validity of the booking. The Terms and Conditions stated herein remain good.

15.      INSTRUCTION ON YOUR OWN VESSEL

All conditions herein apply, plus you will be expected to reimburse any travelling or out-of-pocket expenses for the Instructor from our base in Kats to wherever the vessel is lying, and the return journey. Your vessel will be expected to be equipped with the minimum RYA standards and provide the Instructor with all bedding, victualling whilst on board.  You, as owner of the vessel, must notify your Insurance Company that there will be a qualified Instructor onboard delivering tuition but you remain the Skipper at all times. Your Insurance should be fully comprehensive and cover all aspects of normal marine insurance for the area in which you are expected to sail, with additional days leeway to allow for adverse weather

16.      DISCLAIMER

No liability is accepted for any vehicles parked in the Marina grounds, or your Possessions in the vehicle, on the pontoons or in the vessels or accommodation. No liability is accepted for you whilst on C-MASTERS’s grounds, in any of the C-MASTERS properties, on ladders, pontoons or vessels. You participate in any aspect of any course at your own risk.

17.      BREAKAGES OR DAMAGES:

Breakages or damages whatsoever caused must be immediately notified to the Skipper or Principal. You shall be liable for any loss or damage to C-MASTERS training centre equipment, vessel’s equipment, up to and including the first 100 Euro per item.

18.      CERTIFICATES

Certificates will only be issued at the end of a course if, in the opinion of the C-MASTERS Instructors and Principal, you have reached the necessary standard. The Principal and Instructor’s decision shall be final.

19.      DISPUTE

Any dispute should be brought to the attention of the skipper or principal at the earliest opportunity to be resolved. In the event of a dispute not being settled by mutual agreement, any agreements and contracts shall be governed by the laws of the Netherlands and the parties submit to the exclusive jurisdiction of the courts of the Netherlands. All agreements and contracts between customers and C-MASTERS shall be governed by Dutch Law, even when the dispute occurs outside Dutch territorial waters

20.      DATA PROTECTION

C-MASTERS will not pass any of your personal details to any third party with the exception of the Royal Yachting Association for the purposes of certification registration only. All customer’s personal details will be treated in the strictest confidence. See our privacy policy.

 

 

 

 

Contact C-MASTERS

Send us an email

+31 85 130 64 26

 

 Veerhaven 3

               4485 PL   Kats

               The Netherlands

 

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